Full-Time Team Member Belleville, IL

Full-Time Team Member

Full Time • Belleville, IL

Role Summary

Serve on a team to ensure excellence in operations, unparalleled hospitality and growth of the business.

 

Hospitality/Drive-Thru Responsibilities

  • Proactively meet guest’s needs by creatively and passionately implementing our service model.
  • Ensure the cleanliness of the dining room and front counter exceed guest’s expectations.
  • Engage in systems to prepare each section of the restaurant for the next team.
  • Work with a team in the drive-thru to ensure excellence in hospitality, order accuracy and speed of service.
  • Strive to resolve each customer concern personally by following our model to Hear, Empathize, Apologize, Resolve and Delight the guest. 
  • Establish clear communication among the hospitality/drive-thru team and with the kitchen team.
  • Commit to continually growing through training and feedback in the restaurant.

 

Kitchen Responsibilities

  • Prepare and assemble recipes according to Chick-fil-A standards.
  • Work on a team to ensure excellence in food quality and speed of service.
  • Engage in systems to prepare each section of the restaurant for the next team.
  • Maintain a clean and food safe environment at all times through following proper procedures and systems.
  • Establish clear communication among the kitchen team and hospitality/drive-thru team
  • Commit to continually growing through training and feedback in the restaurant.

 

Requirements

  • Available to work a minimum of 30-40 hours per week
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.




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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.